Privacy Policy
Effective as of October 1, 2023.
1. Introduction
Welcome to Stormloop Technologies ("we," "us," or "our"). This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal information when you use our software, any of our websites (collectively referred to as the “Website”), and services (collectively referred to as the "Service"). Our Website and Services may contain links to third party websites that are not covered by this Privacy Policy. We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.
Please read this Privacy Policy carefully to understand our practices regarding your personal information. If you do not agree with our policies and practices, your choice is to not use our Website. By using the Service, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1. Information You Provide
We may collect information that you provide directly to us, including but not limited to:
- Personal information, such as your name, email address, and phone number, when you register for an account, contact us, or information you provide to us when you fill out forms on our Website; and
- Content and data you submit when using our Service, including messages, files, and other communications. Note, billing information you provide to access LoopWatch is not provided to Stormloop as it is brokered through Stripe (a third party payment application).
2.2. Information We Automatically Collect
When you access or use our Service, we may automatically collect information about your usage and device, including:
- Log data, such as your IP address, browser type, operating system, and device information.
- Usage information, such as the pages you visit, features you use, and actions you take within the Service.
2.3. Cookies and Similar Technologies We may use cookies and similar tracking technologies to collect information about your interactions with our Service. You can manage your cookie preferences through your browser settings.
2.4 Excluded Information
This Policy does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries; or
- Any third party (including affiliates and subsidiaries, including through any application or content (including advertising) that may link to or be accessible from or through the Website.
3. Use of Information Collected
We may use your personal information for various purposes, including but not limited to:
- Providing, maintaining, and improving the Service.
- Sending you important notifications and updates.
- Responding to your requests, comments, or questions.
- To fulfill any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- Analyzing usage patterns and trends to enhance user experience.
- Complying with legal obligations.
- For any other purpose with your consent.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
- With service providers and vendors who assist us in providing the Service.
- With third parties for legal, safety, or security reasons.
- In connection with a merger, sale, or transfer of assets.
- To fulfill the purpose for which you provide it.
- With your consent or as otherwise disclosed at the time of collection.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect our rights, property, or safety or the rights, property, or safety of our customer or others.
The personal information we may share includes the information you provide as described in Sections 2.1 and 2.2 of this Policy.
5. Data Security
We use technical and organizational measures that provide a level of security appropriate to the nature of the personal information and tenant, risks that are presented by processing your personal information and tenant information. However, the security of information transmitted through the internet can never be guaranteed. You are responsible for maintaining the security of your password or other forms of authentication involved in accessing password-protected or secured resources.
6. Your Choices
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise these rights or to make any other requests related to your personal information, please contact us at [contact email].
7. Data Retention
The period for which we retain your Personal Data varies depending upon the legal basis for which we collected such data.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website or through other means. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@stormlooptech.com
